Returns & Refunds Policy
Timeframe: Return unwanted items within 15 working days of receipt for a refund.
Condition: Items must be unused, in original condition with all packaging. Opened items are acceptable if resalable.

RETURN SHIPPING COSTS
Buyer Pays: Return shipping for personal preference returns.
No Refund for Upgrades: Expedited shipping fees are non-refundable.
PACKAGING & LIABILITY
Packaging Requirement: Securely package items to prevent transit damage.
Transit Risks: We aren’t liable for lost/damaged returns. Damaged items may incur a 20–80% fee based on severity.
DEFECTIVE PRODUCTS
Report Within 5 Days: Contact us within 5 days of receipt for defects.
Resolution: We’ll replace the item once the defective product is returned.
ORDER CANCELLATION
Cancel Within 2 Days: Cancel orders within 2 days of placement if unshipped.
Process: Notify us before shipment; we’ll confirm via email.
REFUND PROCESS
Contact Us: xxxlash@163.com for refund forms.
Processing: We’ll process requests within 2 business days of receiving returns.
Timeline:
PayPal refunds: Up to 5 business days.
Bank refunds: Vary by institution; check with your bank.
Shipped Orders: Refunds for shipped orders will be issued after the package is returned.
RETURN ADDRESS
Room 8-1-502, Qianxilong, No.167 Wuyishan Road,Huangdao District, Qingdao 266555, China

Need help?

Contact us at xxxlash@163.com for questions related to refunds and returns.